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How often should filters be cleaned or replaced?

Typically, filters should be replaced or cleaned at least once a month. some units are equipped with permanent filters. These can be cleaned according to the air conditioner manufacturer. Disposal filters should be replaced with the same type.

Should outdoor units be covered in winter?

No. heat pumps operate year round and should never be covered. Air conditioners that operate seasonally are built to withstand an outdoor environment. There is no advantage to covering an air conditioning unit during off seasons.

To help consumers make informed choices the U.S. government requires an efficiency rating of all air conditioning and heating equipment. The rating is meant to reflect the percentage of energy use efficiency. A high rating indicates high efficiency. there are various names and types of ratings depending on the type of equipment. Air conditioning equipment is rated by the Seasonal Energy Efficiency Rating, or S.E.E.R. rating. Heat pump equipment is rated by the Heating Seasonal Performance Factor, or H.S.P.F. rating. Gas Furnaces are rated according to their Annual Fuel Utilization Efficiency, or A.F.U.E. rating.

Should a thermostat be set to "auto" or "on" and what's the difference?

When a thermostat is set to auto, the fan operates only when the temperature requires it. This is the most used setting; However, there are advantages to using the "on" setting. First of all, the air in the house is constantly filtered through the units air filter. Secondly, the consistently circulating air result in a more consistent temperature throughout the house.

Can shrubs or flowers be planted around an outdoor unit?

Yes. However, we recommend a minimum of 18 inches from the unit. This distance ensures that there is plenty of air circulation to prevent the unit from over heating and requiring premature service.

If the outdoor unit needs replacing, should the indoor unit be replaced to?

It is an intelligent decision to replace the entire system when a portion of that system fails simply because these systems are designed to work joined together to give you the most efficiency and the highest SEER rating. Replacing the entire system also ensures you will not have any more problems with the older system you would likely need to replace soon anyway.

If there were questions you had we did not answer here please call one of our offices.

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